kg997 Terms and Conditions

Kg997 is an international online gaming platform licensed by Curacao eGaming. These Terms and Conditions apply to all use of the platform's services, including Sports Betting, Live Casino, slots, bingo, and other games.

• You must be at least 18 years old to use this platform. No person under the age of 18 is permitted to use kg997.
• Users must comply with the local laws of their country. Residents of regions where online gaming is strictly prohibited are not permitted to use kg997.
• Kg997 reserves the right to modify these Terms at any time. Continued use of the platform after any changes constitutes acceptance of the updated Terms.
• If these Terms and Conditions are translated into another language and a discrepancy in meaning arises, the original English version shall prevail.
• Kg997 reserves the right to suspend or permanently discontinue any service at any time, with or without reason.

To register as a member on kg997, you must provide accurate and complete information. Each individual may only hold one account. Creating multiple accounts may result in all accounts being closed and any funds being forfeited.

• The name, date of birth, and ID details provided at registration must be truthful and accurate. Providing false or misleading information will result in account termination.
• As part of the KYC (Know Your Customer) verification process, you may be required to submit a copy of your national ID, passport, or driving license.
• Your account password must be kept strictly confidential. Any loss resulting from sharing your password with another person is your sole responsibility.
• Selling, transferring, or lending your account to another party is strictly prohibited.
• If you notice any unusual activity on your account, please contact kg997 Support immediately.

Kg997 supports the most popular payment methods available in Bangladesh. All financial transactions are processed through secure, encrypted channels. Please ensure you provide accurate details when making any transaction.

• The minimum deposit amount is BDT 200. The maximum deposit limit is determined by your account tier.
• Deposits are usually credited to your account within minutes. If there is a delay, please contact support.
• Withdrawal requests are typically processed within 12–24 hours after verification.
• Withdrawals can only be made to the same payment method used for the original deposit.
• To prevent money laundering, kg997 reserves the right to review and, if necessary, delay any suspicious transactions.
• Funds deposited must belong solely to the account holder. Deposits from third-party individuals or entities are not permitted.

Kg997 offers a variety of bonuses and promotional offers for both new and existing members. Each bonus has its own wagering requirements and validity period.

• The welcome bonus is available to new members only and is automatically credited after the first deposit.
• To withdraw bonus funds, you must meet the designated wagering requirement, which is generally 20 to 40 times the bonus amount.
• Multiple bonuses cannot be active at the same time unless explicitly stated otherwise.
• Bonus validity is typically 7 to 30 days. Any unused bonus will be forfeited once the period expires.
• Kg997 reserves the right to modify or cancel any bonus offer at any time without prior notice.
• If bonus abuse or fraudulent activity is detected, the bonus and any winnings derived from it will be confiscated.

All games on kg997 are supplied by world-class providers and use an RNG (Random Number Generator) that is independently audited by third parties. Game outcomes are entirely random and unbiased.

• If a technical error causes an abnormal game outcome, kg997 reserves the right to void that round.
• In Sports Betting, if a match is cancelled or abandoned, the full stake will be refunded.
• In the event of a disconnection during a Live Casino game, the last confirmed result will be considered final.
• In the event of any dispute regarding game rules, kg997's decision shall be considered final.
• Any winnings obtained by exploiting software bugs or errors will be forfeited and the account in question will be closed.

Kg997 believes gaming is for entertainment, not addiction. We encourage all members to play responsibly and provide a range of tools to help them do so.

• Each member can set daily, weekly, or monthly deposit limits on their own account.
• The self-exclusion option allows you to temporarily deactivate your account for a set period.
• If signs of gaming addiction are identified, our support team can provide referrals to professional help.
• The use of parental control software is recommended to help prevent minors from accessing gaming content.

Kg997 takes the security of members' personal data extremely seriously. Our full data practices are outlined separately on the Privacy Policy page.

• Information provided at registration will be used solely for service delivery, identity verification, and legal compliance.
• Kg997 never sells members' personal information to third parties.
• All data is secured with 256-bit SSL encryption.
• Information may be disclosed in response to valid requests from law enforcement authorities.

Members may close their own account at any time, and kg997 may also suspend or terminate an account for specified reasons.

• Members may request account closure through support at any time. Any valid balance will be withdrawn and returned.
• Kg997 reserves the right to terminate any account without notice in cases of fraud, multiple accounts, money laundering, or violation of our terms.
• In the event of account termination due to a terms violation, all balances in the account may be forfeited.
• Following account termination, all member data will be retained in accordance with legal requirements.

Kg997 is committed to resolving member issues promptly and fairly. If you have a complaint, please follow the process below.

• As a first step, reach out to our support team via live chat or email.
• An initial response will be provided within 48 hours of a complaint being submitted.
• If the matter is not resolved at the support level, it will be escalated to senior management.
• If you are not satisfied with the final resolution, you may appeal to Curacao eGaming.
• In the event of a dispute, mandatory mediation must be pursued before any legal proceedings are initiated.

Kg997 may update these Terms and Conditions, in whole or in part, at any time. Members will be notified of significant changes via email or through the platform.

• Updated Terms take effect from the date they are published.
• Continued use of the platform after any changes have been made will be taken as acceptance of the updated Terms.
• If you do not agree to the updated Terms, you may request to close your account.