Gaming is entertainment — not addiction. kg997 always wants you to play safely and enjoyably. This page contains full details on our responsible gaming policy, tools, and support.
Responsible gaming means enjoying gaming as a healthy form of entertainment — where you set your own limits, stick to a budget, and know when to stop. kg997 believes every player deserves to play with awareness and peace of mind.
Many people think gaming always comes with risk. In reality, when played responsibly, it can be great entertainment. Problems arise only when gaming gets out of control — when it starts to negatively affect your family, work, or finances.
Responsible gaming at kg997 is more than a policy — it's our core commitment. We want you to enjoy the experience safely, for the long run.
To keep your gaming experience at kg997 safe and in control, we provide a range of tools and features.
You can set your own daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. A 24-hour cooldown period applies if you wish to increase the limit.
Set a maximum duration for each gaming session in advance. Once the time is up, the platform will automatically prompt you to take a break.
If you need a short break, set a cooling-off period of anywhere from 24 hours to 6 weeks. You will not be able to log in during this time, but your existing balance will remain safe.
For a long-term break, activate self-exclusion for a period of 6 months to 5 years. During this time, your account will be fully deactivated and no promotional communications will be sent.
At set intervals, a summary of your gaming time and spending will appear on screen. It reminds you how long you've been playing and helps you make informed decisions.
Our support team is always here to help with any gaming-related concerns or issues. Reach out via live chat or email — no judgment, just support.
Using the responsible gaming tools at kg997 is simple. You can set your own limits in just a few easy steps.
Log in to your kg997 account and click the profile icon in the top right corner.
Go to the "Responsible Gaming" option in the profile menu.
Deposit limit, session time, cooling-off, or self-exclusion — choose whichever tool suits your needs.
Enter the limit value or duration in your preferred tool and confirm. Changes take effect immediately.
You will receive a confirmation email. Contact support if you run into any issues.
| Limit Type | Duration | Effective Time |
|---|---|---|
| Daily Deposit Limit | Every 24 hours | Immediate |
| Weekly Deposit Limit | Every 7 days | Immediate |
| Monthly Deposit Limit | Every 30 days | Immediate |
| Session Time Limit | Each Session | Immediate |
| Cooling-Off Period | 24 hours – 6 weeks | Immediate |
| Self-Exclusion | 6 months – 5 years | Immediate |
| Permanent Account Closure | Permanent | Via Support |
Ask yourself the questions below. If most of your answers are "Yes", it may be time to seek help.
Kg997 offers multiple tools to ensure personalized protection for every player.
Block specific games or categories (such as slots or casino) entirely. Customize it however you like.
Receive detailed monthly or weekly gaming spend reports by email. Stay fully on top of your expenses.
If you'd rather not receive bonus offers or promotional messages, you can opt out entirely. Your preference always comes first.
Enable PIN lock and biometric security to prevent younger family members from accessing your account.
Once losses reach a set amount, your session will automatically end. Protect yourself from further losses in the heat of the moment.
Talk to our trained support agents about any gaming concerns in complete confidence.
Kg997 is strictly for users aged 18 and above. We believe it is our ethical responsibility to keep minors away from gaming, and we maintain a zero-compromise policy in upholding this.
Gaming addiction is a mental health issue. Seeking help means taking a step toward recovery. The organizations below offer free support.
An international voluntary organization that supports people recovering from gaming addiction. Online and in-person sessions are available.
A UK-based organization providing information, advice, and support for gambling-related issues. 24/7 helpline available.
Get support from Bangladesh government mental health professionals. Treatment services for behavioral addiction are available.